Returns & Exchanges
At Eco Sports, we are committed to sustainability and your satisfaction, offering a 30-day window to return or exchange any unused gear in its original eco-friendly packaging. If your equipment doesn't meet your performance standards, we'll help you find the right fit or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused items back in their original biodegradable packaging and include the packing slip to ensure a smooth processing experience.
- 3.Ship It Back
Download and print your prepaid carbon-neutral shipping label, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned gear, we will issue a refund to your original payment method or ship your new exchange items within 5 business days.